What does it look like to apply human-centered design (otherwise known as “design thinking”) to your engagement efforts? What if you could co-create, prototype, and test your engagement strategy with key stakeholders before rolling it out? We’ve found that integrating human-centered design into public participation builds ownership and trust by meaningfully engaging participants early in the process, and produces better outcomes through an understanding of local context and stakeholder preferences.
In this "encore" from the 2019 IAP2 North American Conference, Cristelle Blackford of Civicmakers will reprise "Applying Human-Centered Design to You P2 Strategy", in which she shares the fundamentals of human-centered design and how it applies to P2.
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