Webinar - Internal Strategy, External Output: Building a Public Engagement Improvement Flywheel

  • May 28, 2026
  • 12:00 PM - 1:15 PM
  • Online via Zoom

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Webinar with IAP2 Canada 

Internal Strategy, External Output: Building a Public Engagement Improvement Flywheel

Building effective public engagement systems that grow on their own takes meticulous planning, work, and a lot of tweaking. Building a Public Engagement Flywheel is an overview of almost 3 years of work we put into building a connected process of continuous improvement for public engagement at the city. We'll discuss what a flywheel is, why we used it, managing decentralized engagement networks in your organization, and ideas on automating the work to free up time.
Time Zones
  • 01:00 pm - 02:15 pm Eastern
  • 12:00 pm - 01:15 pm Central
  • 11:00 pm - 12:15 pm Mountain
  • 10:00 am - 11:15 am Pacific
About the presenters:
Andrew Kuttain is an interdisciplinary strategist who combines lessons and skills from various fields like public speaking, speechwriting, strategy development, facilitation, communications, public engagement, diversity & inclusion, design thinking and more into a flexible approach to building capacity in people and organizations. Previously, he was the Public Engagement & Diversity Specialist for the City of Ottawa, where he built the foundations of public engagement behind the scenes. He currently works in Change Management for Children's Services, where he supports transformation work and applies his knowledge of consultations internally.



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