Flagship Courses

Foundations in Public Participation – The only international program of its kind, this program provides participants with an overview of public participation, best practices in the field, and dynamic techniques to enhance impact. This unique training program equips participants with practical tools for designing and implementing effective P2 plans.

Strategies for Dealing with Opposition & Outrage in P2 – Building on IAP2’s global best practices in public involvement and the work of Dr. Peter Sandman, a foremost researcher and expert in public outrage and risk communication, this course will help you move people from rage to reason and engage stakeholders in building consensus for better decisions.

Public Participation for Decision Makers

This session provides an overview of what the decision maker should know about the public participation practitioner’s roleAttendees will learn how P2 can be integrated into the overall project plan.

Learn More!

"I wanted to tell you that I’m getting great feedback from everyone and it’s truly been a life changing experience for some, which I knew it would be. I can’t thank you enough for your help this past week and I look forward to two more trainings for the rest of my Public Outreach & Engagement Peer Group. We have about 45 people all being trained with IAP2. Just think what a difference that will make in our Agency moving forward!"

Deanna J. Desedas, Public Outreach & Engagement Manager
San Francisco Municipal Transportation Agency

All Upcoming Courses

    • April 22, 2021
    • December 16, 2022
    • Online - Self Paced Learning

    Introducing IAP2 USA's first online, self-paced training opportunity

    This new self-paced course will build your skills and knowledge for bravely leading in times of polarization and conflict.

    We live in times of rapid change, upheaval and global inter-connection. We are experiencing a growing divide and polarization between people, with an increasing dynamic of us versus them. We've seen a rise in public shame, blame and vitriol. We face enormous complex challenges like climate change, the global refugee crisis, systemic racism and inequity. We've been hit with a global pandemic which is causing rising fear, anxiety and uncertainty.

    While all these things are in the space of the public arena where we interact with each other every day, we have a unique opportunity to choose how we want to lead these biggest challenges of our lives and choose how we want to work together with others.

    It starts with you. Ask yourself these questions:

    • What is happening around you that you want to step in to?

    • How do you want to lead in ways that are different than you are leading now?

    • What would be different if you were better equipped to bravely lead challenging conversations?

    • What works and what doesn’t and what do you need to watch out for?

    The course opens with an introductory video lecture on key concepts, with 4 more modules where you can work at your own pace to build competency in key areas of leadership in a world of complexity, polarization and disruption. The Modules cover: 

    • Bravely leading challenging conversations 

    • Holding space for high emotion 

    • Building trust in the public arena 

    • De-escalation tools for high stakes interactions

    Priced lower than our other courses, this self-paced training allows you to learn when and where it works best for you. When you are done, you qualify for a free coaching session with Steph Roy McCallum, the course instructor, to deepen and apply your learning.

    $365 Members -- $455 Non-Members

    *IAP2 USA Members must login to receive the members only rate

    *IAP2 International Members can email info@iap2usa for a discount code

     — Cancellation and Substitution policy —

    Trainer: Stephani Roy McCallum

    Stephani is Chief Storm Rider at the Courageous Leadership Project. She is a Leadership Coach, Certified Professional Facilitator, and a seasoned leader specializing in conflict, high emotion and controversy. She has worked internationally on controversial projects with individuals, organizations and communities to transform conflict and create momentum for positive change. Stephani believes that brave, honest conversations solve the problems in our world.

    She has led and managed conversations involving more than 30,000 participants, and has worked on five continents facilitating complex topics like municipal budgets, school closures, land use, health care, transportation, nuclear waste, natural disaster, truth and reconciliation, environment and more.

    Stephani has been the Project Lead on a number of international and national award winning projects, including a project which received the IAP2 International Core Values Award for finding common ground and a way forward for the blood donation policy for men who have had sex with other men for Canadian Blood Services, a highly divisive and polarizing issue.

    She has been a licensed trainer of the International Association of Public Participation (IAP2) Foundations in Public Participation since 2005, and was a lead developer of IAP2’s Strategies for Public Opposition and Outrage course. She was an IAP2 Assessor, coach and mentor for new candidate trainers for all of IAP2's training programs from 2011 to 2016, and continues to serve as an Assessor and Coach for new trainers of the Outrage program. She was the 2008 President of IAP2 International. Stephani has a background in Sociology and holds certificates in Co-active coaching, Courageous Leadership, Authentic Leadership, community development & alternative dispute resolution. She regularly speaks and presents internationally on how to lead powerfully in the face of challenges, creating new more possible futures for all of us, together.

    • January 09, 2023
    • (EST)
    • January 20, 2023
    • (EST)
    • 9 sessions
    • ONLINE

    9-Day online course

    January 9 - 20, 2022   12:00 - 4:00 PM EDT

    Foundations in Public Participation – The International Association for Public Participation (IAP2) and TPC are pleased to announce that we are ready to offer the International Association for Public Participation’s flagship Foundations Program ONLINE

    Two modules, each focusing on one of the two major phases of public communication and participation – Planning and Techniques – offered virtually over nine (9) 4 Hour Days in partnership with the International Association for Public Participation (IAP2).

    Module One introduces a proven method for planning effective public participation and Module Two equips students with 40+ diverse methods for accomplishing engagement objectives. Both courses are delivered in half-day sessions full of interactive exercises and opportunities to get to work with your fellow students virtually. Class size, as always, is limited to 20 students to provide the maximum opportunity to learn.

    Presenters: The Participation Company 

    • Planning for Effective Public Participation (5 - 4 hour sessions CM I 18 CM

         January 9 - 13, 2022 12:00 - 4:00 PM EDT

    Regular $960 -- Early Bird $870 -- Members $870

    • Techniques for Effective Public Participation (4 - 4 hour sessions CM I 12 CM) 

          January 17 - 20, 2022   12:00 - 4:00 PM EDT

          Regular $640 -- Early Bird $ 580 -- Members $580

    • Full Foundations Program Both Modules (9- 4 hour Sessions CM I 30 CM)  

          Regular $1,600 -- Early Bird $1,450 -- Members $1,450  

    Early Bird Registration Deadline: 12/12/2022
    Last Day to Register: 12/19/2022

    Register with The Participation Company

    The Participation Company offers discounts to members of IAP2 USA, AICP, ICMA and NCDD. AICP members can earn Certification Maintenance (CM) credits for this training.

    Questions? Email Jennifer Armstrong for more information.

    • January 23, 2023
    • (EST)
    • January 26, 2023
    • (EST)
    • 4 sessions
    • Online

    STRATEGIES (4, 3-hour sessions)

    January 23 - 26, 2023


    Growing global citizen outrage causes government gridlock, lawsuits, stopped projects, election losses, loss of time and money, and destroyed credibility.

    STRATEGIES FOR DEALING WITH OPPOSITION AND OUTRAGE IN PUBLIC PARTICIPATION is a workshop based on the theories of Dr. Peter Sandman (www.psandman.com), creator of the "Risk = Hazard + Outrage" formula and a pre-eminent risk communication speaker and consultant. This course will help you move people from rage to reason and engage stakeholders in building consensus for better decisions.

    This practical, hands-on workshop is a fresh 4-day, 3-hour mix of lecture, video, small and large group discussion, and authentic, real-world exercises that give you the answers, tools, and ability to prevent problems, manage the tough public issues that you face and keep your organization on track and moving forward.

    Members $625 —  Early Bird $625  —  Non-Members $750

    Early Bird Registration Deadline 12/26/2022

    Last Day to Register: 1/2/2023

    Register with the Participation Company

    AICP members can earn Certification Maintenance (CM) credits for this training.