IAP2 Understanding Conflict in Public Participation

  • May 07, 2024
  • May 08, 2024
  • 2 sessions
  • May 07, 2024, 11:00 AM 3:30 PM (MDT)
  • May 08, 2024, 11:00 AM 3:30 PM (MDT)
  • Online with Trainer Kimberly Horndeski and Stephani Roy Mccallum

IAP2 Understanding Conflict in Public Participation

**You must first complete Fundamentals of Public Participation or the previous Foundations Training to take this course**

The aim of Understanding Conflict in P2/engagement is to help you understand, and more effectively manage, conflict dynamics. The focus of this Level 1 course will be on developing the skills of participants to identify and mitigate situations of tension and conflict within their P2/engagement work.

Course Objectives:

  • Understand the sources, types and factors that contribute to conflict in P2/engagement and the impact they may have on the process

  • Understand the role of power and influence in engagement practice

  • Understand and identify the cycle of escalation, and the behaviors, attitudes and actions that are evident as conflict increases

  • Contribute to and/or apply strategies to de-escalate challenging situations

  • Identify how to build effective relationships and partnerships through empathy, active listening, respect and trust

  • Learn approaches to work in challenging situations applying behaviors that build trust and credibility

  • Consider the role of integrity and ethics in the conduct of the P2/engagement practitioner, and how that is upheld in the process

This is an IAP2 core training course delivered externally by an IAP2 licensed trainer. MUST REGISTER ON TRAINERS WEBSITE!

Click Here to Register on trainers website! 



  • Members $275
  • Regular/Non-Member $325

Date/Time of Training:

May 7 - 8, 2024 

  • 12:00 PM to 3:30PM EST 

Trainer: Kimberly Horndeski and Stephani Roy Mccallum 

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